DELIVERING...

"We have achieved a step change
in our contribution to the wider
sustainable business movement this year."

CHIEF EXECUTIVE'S OVERVIEW

PUTTING CUSTOMERS
AT THE HEART OF PLAN A

"Plan A will continue to underpin how we do
business at M&S. Our challenge is to make it
more accessible to our customers."

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HIGHLIGHTS

M&S OVERVIEW

Group Revenue
£10.4bn
+0.8%
Underlying Profit before Tax
£684.1m
+3.5%
Group Profit before Tax
£483.3m
-19.5%
Employees WorldWide
82,900
NUMBER OF SUPPLIERS GLOBALLY
2,200
CO2 Emissions Net (Tonnes)
0
CO2 Emissions Gross (Tonnes)
566,000
-4%
(Tonnes) Per 1000 SQ FT
29
-3%

PLAN A HIGHLIGHTS

Commitments Achieved
57
Commitments On Plan
40
Commitments Not Achieved
5
Commitments Behind Plan
1
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Plan A 2020 OVERVIEW

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